"Your language must accurately and simply state/reflect what your business is all about by saying;
- Who you are,
- What you do,
- How you solve your customers problems or needs."
|Your Language has Significant Impact on Others|
When thinking about how to apply this TOMA to your business, we suggest that you keep present the important concepts behind Customer Relationship Management (CRM) and how you can increase your ability to attract and retain new customers.
If you operate a brick and mortar store/shop or business, you need an edge to compete and win...
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Customer Relationship Management, Ideas for Small Business Owners, Thought Leadership and Solutions from Benninghofen Company.